11Jun/120

“No Nightmares anymore…..

…thank you very very much! You are an amazing company! No trouble everything always simply works.”

This is just a short extract of an e-mail of a contented customer.

Every time when we receive a review like that in a hosting forum or via e-mail we are very pleased about that – because this is a confirmation of our work and efforts.
Whether here in the blog, on facebook, in hosting forums or through our support hotline: A lot of customers use the opportunity through these channels to give us feedback and reviews on our products and services. And that feedback is very important for us to improve our quality.

We listen to you, analyse and develop new strategies to implement your improvement suggestions. Learning from mistakes and talking openly about enhancement possibilities is essential for us and our company.

Another review that we received a few weeks ago confirmed our belief in our company philosophy that we pursue since the beginning of Giga-International: Being an inexpensive hosting provider with excellent support.
Jens O. about Giga-International on webhostlist.de: “Despite Giga-International is by far the most affordable hosting provider, everything went well. I ordered Saturday night and Sunday morning the server was already available.“ In our opinion the providing of cheap and affordable products does not exclude good service and support.

“The customer is king - outstanding service indispensable” – according to this motto everyone at Giga International is continuously working on.

So do not hesitate to send us your experiences or feedback whether for our services or products –we are looking forward to it whether it is praise or criticism. Of course you are welcome to recommend us on special hosting forums like WebHostingTalk or webhostlist.de.

Posted by: Katharina | Tagged as: , , , No Comments