A new way to solve an access-problem

On some day during the last week a very good customer who has been colocating several self-managed servers in our datacenter wrote us that he had lost the connection to one of his servers because of some unknown software problem. To solve this problem, he asked us to connect a KVM-over-IP-device to his server with which he could connect his server via remote-monitor and remote-mouse, doesn't matter what problem the operating system or any software installed had.

A few minutes later one of our technicians has already been on the way to the server, the KVMoIP-device in his hands. But before he could connect the device to the server we received another email from our customer. He had found another solution to get control over his machine back again and this solution was as much fascinating and creative as funny:

"I managed to hack my own server. I just found a security hole, lol. -.-
It's now everything working. I don't require KVMoIP anymore, thank you. =)"

Our whole team laughed pretty much about this solution - not because it was a bad solution, but because it was so special and unique and we have never experience such a customer's approach before.
We wouldn't dislike the thought that every customer found such solutions for all problems that may arise in a datacenter with almost 1000 dedicated servers online, like we have it right now. There wouldn't be much work left for us and we would have so much more leisure time!
However, we know that this was a very unique solution and that's the reason why I wanted to tell you this little story. Moreover, I'd like to thank our nice colocation-customer that he gave me his permission to mention this incident in our blog.

Posted by: Michael | Filed under: Unsere Kunden No Comments

Welcome to our new company blog!

Dear customers, dear visitors,

today, we proudly open up the new and official company blog of Giga-Hosting.biz and Giga-International.com.

With this blog we want to provide a great, new website to you on which everyone who is interested in some more details about us, our technology, our products and our team is able to find this information. We want to establish a website on which we can announce many more details, background knowledge, and tutorials than we could ever do on our official websites.
We would really like to invite everbody who is interested in Giga-Hosting.biz and Giga-International.com to return to this blog from time to time and to experience Giga-Hosting and "what we really are" from a whole new perspective. There will be so much changes and new developments in the future and we want to keep you up to date about everything!

This blog is going to be written not only by executives of Giga-Hosting. It's going to be written by many different members of our team. Although everyone in our company has to spend pretty much time on his "daily business"  and sometimes does an incredible job to satisfy all of our customers, many members of our team - doesn't matter in which department they are - will definitively take their time, join me and write some postings about their own, personal experiences and developments.  I'm personally really looking forward to reading about the thoughts and point of views from my colleagues and I'm sure you will do, too, don't you?

Last, but not least, I would like to point out that this blog is a company blog provided for both our German site Giga-Hosting.biz and our international site Giga-International.com. Thus, I'd like to ask for your understanding that some articles will be written in German, others in English only. If you don't understand one of these two languages, please don't hesitate to scroll down or up to the next article which is written in your language!

I wish you much fun and - with respect to my colleagues - "happy blogging" ! 🙂

Kind regards,

executive Giga-Hosting

Posted by: Michael | Filed under: Neues von Contabo 2 Comments